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Top Five FAQ's
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My transaction is being rejected

What does my ticket look like?

What types of ID do I need to bring?
Tixmob E-Tickets

Buy tickets from tixmob and we deliver them to your email and your mobile phone.


And that's not all!

Never lose your ticket!

Send your tickets directly to your mates

Take pictures on your phone & send them to facebook

Bought e-tickets to an event? Click here to see how to prepare for it and avoid confusion!
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Hi there! Please find an answer to your question from the Frequently Asked Questions list below:

Can I have a refund?
Can I change the name on my ticket?
Why is my transaction being rejected?
What does my ticket look like?
What type of identification is required for entry into my event?
How do I get my tickets?

After you purchase your tickets we'll immediately deliver them to your mobile phone and email address.
Why am I getting a Page is Expired error?
Why is the text on my ticket unreadable?
What if I do not receive my ticket?
Can I buy more than one ticket?
Do I have to send out all the tickets at once?
Can I send the tickets directly to my friends?
Can more than one person enter an event using on a mobile ticket?
Can someone use my ticket without my knowledge?
What happens if I lose or delete my mobile ticket?
What happens if I lose or break or replace my phone?
Can I deliver the tickets later?
Can I forward my ticket to someone else if I decide not to go?
How do I pay for my tickets?
What happens if the event is cancelled?
 
Cannot find an answer to your question? Let us know and we'll sort it out for you!
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