Can I get a refund?
Can I change the name on my ticket?
My transaction is being rejected
What does my ticket look like?
What types of ID do I need to bring? 
Buy tickets from tixmob and we deliver them to your email and your mobile phone.
And that's not all!
Never lose your ticket!
Send your tickets directly to your mates
Take pictures on your phone & send them to facebook
Bought e-tickets to an event? Click here to see how to prepare for it and avoid confusion!
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If you lose your phone and replace it before the event, you can re-send the ticket to yourself by following the directions for “What if I lose or delete my e-ticket or mobile ticket?” If you have changed your mobile number, log in to your Tixmob account and change your stored mobile number under the “MyAccount” link. Then follow the instructions under “What if I lose or delete my e-ticket or mobile ticket?” to send the ticket to your new number. If you do not have time to replace your phone before the event, we suggest using your e-ticket to enter the event. Use the instructions under “What if I lose or delete my e-ticket or mobile ticket?” to send the ticket to your email address. Alternatively, if your phone has been stolen and you are concerned that your ticket might be used, send an email immediately to our customer support team and they will deal with it. |